NCR Merchant Services
NCR CounterPoint for Sporting Goods and Sports Apparel Retailers
As a sporting goods retailer, your challenge is to deliver the expertise and personalized service of a specialty merchant along with the operational sophistication of a big-box retailer. Radiant Systems offers a complete technology solution — software, hardware, eCommerce, and technical services — that can help you meet these competing demands and drive growth and profitability in your sporting goods business. NCR CounterPoint also has the functionality to track schools, team colors, and team uniforms with user-defined profile fields, ensures warrantee information stays up-to-date, and has special ordering capabilities.
NCR CounterPoint includes a robust inventory management system, touchscreen point of sale (POS) ticket entry, built-in customer loyalty programs, automated purchasing and impressive reporting capabilities. Instant inventory updates let you know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store-NCR CounterPoint includes everything you need to streamline your business and boost your bottom line. Join the hundreds of sporting good retailers that rely on NCR CounterPoint to efficiently and effectively operate their businesses at their fullest potential.
- Credit Card Sales with EMV and Signature Capture/PIN Pad Technology
NCR CounterPoint easily supports point of sale signature capture for credit card authorization and invoice approval. Signatures are stored electronically with the transaction and can be printed at any time on invoices and statements. Worried about security? NCR CounterPoint is EMV certified!
- Fast and Easy Point of Sale Checkout
- Touchscreen interface allows you to quickly ring up sales, returns, orders, backorders, special orders and layaways. Or place the entire ticket on hold and print a price quote.
Choose from regular or touchscreen ticket entry. Up-sell related items with graphical customer displays. Zoom in on item and customer details. Accept deposits on orders and track them through receiving. Use Secure Pay with EMV Chip, or Mag-Stripe for lightning-fast credit card authorizations. Ring up sales live online or offline at a sidewalk sale or offsite event. Issue a gift card or store credit.
- Fully Functional Mobile Business Solutions In Store or for Trade Shows
NCR CounterPoint can be run remotely on powerful Windows® Mobile Tablets from anywhere where there is wireless service, or fully integrated as standalone Point of Sale software.
- Up-To-The-Minute Inventory Control
- NCR CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability!
Your inventory picture is "up-to-the-minute." You'll know what's in-stock, on-order, and in-transit. Track merchandise movement through serial numbers, kits, and gridded items. Define multiple price levels and promotional prices. Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions. Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing.
- Automated Purchasing
- Easily place orders with your vendors. Not sure what you need? Let NCR CounterPoint calculate Model Stock levels and create PO's!
Automatically calculate and create restocking orders. Simplify reorders by copying historical sales into new purchase orders. Order and receive merchandise for multiple stores. Receive merchandise with or without a PO. Track backorders, RTVs, and customer-specific purchases. Voucher received PO's into your A/P system. Print item labels and barcodes on demand or automatically.
- Customer Loyalty
- Know who your customers are and what they're buying!
Print mailing labels for special promotions. Increase loyalty with frequent shopper programs, customer specific pricing, gift certificates, gift cards, and store credits.
- Integrated Ecommerce
- Connect your NCR CounterPoint system to an online store with NCROnline, our powerful and affordable web-hosting and website creation service!
Expand your business to the web with minimum effort and expense. Upload inventory, customers, and prices to your NCROnline store and download orders into NCR CounterPoint for fulfillment. Online inventory comes directly from CounterPoint. Eliminate costly double entry - web orders are directly integrated into CounterPoint. Search engine optimization and marketing tools to reach new customers.
- Reports Library
- An extensive library of built-in reports gives you all the information you need to run a profitable and successful business!
Access hundreds of built-in reports and journals. View current conditions as well as historical details. Modify parameters to analyze the data your way. Print Quick Reports from any LookUp. Powerful Merchandise Analysis Report and Sales Analysis by Group Report let you analyze your inventory in hundreds of different ways. Graphical management dashboard.
- Accounting Interface
Update financial statements and payables and exchange the data with accounting packages.
Define multiple price levels, markdowns, contract prices, quantity discounts, package prices, and location-specific pricing.
- Sales History
Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.
Sporting Goods Industry Testimonial - Hoigaard's Sporting Goods
In the late 1990s, Hoigaard’s began a search for a single technology solution that could meet its point-of-sale, inventory management, and purchasing needs. After evaluating a number of available systems, Hoigaard’s management selected Radiant Systems' NCR CounterPoint solution
Shortly after implementing the new NCR CounterPoint solution, Hoigaard’s began realizing benefits. In addition to providing quick checkouts at the point-of-sale and robust reporting capabilities, NCR CounterPoint helped Hoigaard’s streamline its inventory management. With departments ranging from skiing to inline skates to paddle sports to an extensive outdoor furniture collection, Hoigaard’s required a powerful system that would provide both a timely, accurate view of stock levels as well as the ability to analyze inventory at department- and item-level detail.
“Rather than requiring us to adapt our business to meet a software system’s capabilities, NCR CounterPoint give us the ability to customize the technology solution to support, and enhance, our existing practices,” said Bastian, Hoigaard's Accounting Manager. “For example, we were able to configure NCR CounterPoint to support multiple schedules for several important customer services, including ski mounting and tuning, bike service, furniture delivery, and ski and canoe rentals.”
“I would definitely recommend it,” Bastian said. “NCR CounterPoint is very user-friendly and easy to for our new staff to learn. And, it doesn’t matter what kind of special needs you would like for your company – you can get it from CounterPoint.”
- Accounting Manager | Hoigaard's Sporting Goods
NCR CounterPoint Features Beneficial to Sporting Goods and and Sports Apparel Retailers
- Serial number tracking provides a detailed record of each piece of merchandise — when it was received, what it cost, which customer purchased it, when it was bought, and warranty expiration. Ideal for high end fitness equipment and bicycles
- Kits at point of sale for bundling bikes, baskets and horns or a ski package with boots, poles, etc
- Alternate units for selling golf balls by the sleeve, case or each
- Credit Card EMV Chip Capability for security or Mag-Stripe for fast authorizations during the holiday season
- Fully integrated gift cards
- Calculate sales commissions for each item on the sales ticket based on either the sale amount or the gross profit
- Monitor the productivity of sales reps in units and dollars sold per hour
- Integrated customer loyalty programs and customer relationship management
- Special order capability so you can order team apparel or special order gear
- Labels allows you to create and print labels for merchandise and supports barcode printing