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Pet Store

NCR CounterPoint for Pet Store and Pet Supply Retailers

As a pet store and pet supply retailer, your challenge is to deliver the expertise, and the personalized service of a specialty merchant, along with the operational sophistication of a big-box pet supply retailer. Radiant Systems offers a complete technology solution — software, hardware, eCommerce, and technical services — that can help you meet these competing demands and drive growth and profitability in your pet supply business.

NCR CounterPoint includes a robust inventory management system, touchscreen point of sale (POS) ticket entry, built-in customer loyalty programs, automated purchasing, and impressive reporting capabilities. Instant inventory updates let you know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store - NCR CounterPoint includes everything you need to streamline your business and boost your bottom line. Join the multitude of pet store and pet supply retailers that rely on NCR CounterPoint to efficiently and effectively operate their businesses at full potential.

Credit Card Sales with EMV and Signature Capture/PIN Pad Technology


NCR CounterPoint easily supports point of sale signature capture for credit card authorization and invoice approval. Signatures are stored electronically with the transaction and can be printed at any time on invoices and statements. Worried about security? NCR CounterPoint is EMV certified!
Fast and Easy Point of Sale Checkout
Touchscreen interface allows you to quickly ring up sales, returns, orders, backorders, special orders and layaways. Or place the entire ticket on hold and print a price quote. Choose from regular or touchscreen ticket entry. Up-sell related items with graphical customer displays. Zoom in on item and customer details. Accept deposits on orders and track them through receiving. Use Secure Pay with EMV Chip, or Mag-Stripe for lightning-fast credit card authorizations. Ring up sales live online or offline at a sidewalk sale or offsite event. Issue a gift card or store credit.
Fully Functional Mobile Business Solutions In Store or for Trade Shows


NCR CounterPoint can be run remotely on powerful Windows® Mobile Tablets from anywhere where there is wireless service, or fully integrated as standalone Point of Sale software.
Up-To-The-Minute Inventory Control
NCR CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability! Your inventory picture is "up-to-the-minute." You'll know what's in-stock, on-order, and in-transit. Track merchandise movement through serial numbers, kits, and gridded items. Define multiple price levels and promotional prices. Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions. Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing.
Automated Purchasing
Easily place orders with your vendors. Not sure what you need? Let NCR CounterPoint calculate Model Stock levels and create PO's! Automatically calculate and create restocking orders. Simplify reorders by copying historical sales into new purchase orders. Order and receive merchandise for multiple stores. Receive merchandise with or without a PO. Track backorders, RTVs, and customer-specific purchases. Voucher received PO's into your A/P system. Print item labels and barcodes on demand or automatically.
Customer Loyalty
Know who your customers are and what they're buying! Print mailing labels for special promotions. Increase loyalty with frequent shopper programs, customer specific pricing, gift certificates, gift cards, and store credits.
Integrated Ecommerce
Connect your NCR CounterPoint system to an online store with NCROnline, our powerful and affordable web-hosting and website creation service! Expand your business to the web with minimum effort and expense. Upload inventory, customers, and prices to your NCROnline store and download orders into NCR CounterPoint for fulfillment. Online inventory comes directly from NCR CounterPoint. Eliminate costly double entry - web orders are directly integrated into NCR CounterPoint. Search engine optimization and marketing tools to reach new customers.
Reports Library
An extensive library of built-in reports gives you all the information you need to run a profitable and successful business! Access hundreds of built-in reports and journals. View current conditions as well as historical details. Modify parameters to analyze the data your way. Print Quick Reports from any LookUp. Powerful Merchandise Analysis Report and Sales Analysis by Group Report let you analyze your inventory in hundreds of different ways. Graphical management dashboard.
Accounting Interface


Update financial statements and payables and exchange the data with accounting packages.
Pricing


Define multiple price levels, markdowns, contract prices, quantity discounts, package prices, and location-specific pricing.
Sales History


Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.
Pet Store

NCR CounterPoint for Pet Stores and the Retail Pet Supply Industry

NCR CounterPoint offers the Pet Supply Industry a complete technology solution including NCR CounterPoint's retail software, hardware built specifically for the retail environment, and integrated eCommerce options to sell your items online. In addition to providing quick credit card authorizations if desired, or EMV Chip technology for security and checkouts at point of sale, NCR CounterPoint streamlines inventory management with its robust reporting capabilities and item editing features. Even if your pet store focuses more on animals, has a wide range of departments, or multiple locations, NCR CounterPoint's powerful system can provide a timely, accurate view of stock levels as well as the ability to analyze inventory from anywhere within the business, or outside wherever wireless service is available.

NCR CounterPoint Features Beneficial to Pet Store and and Pet Supply Retailers

  • Three dimensional size grid
  • User definable fields to track X, Y, Z
  • Suggested items, substitute items and linked Items
  • Special order capability
  • Group markdowns, quantity pricing, coupons, multi buy items, bulk discount
  • Calculate sales commissions for each item on the sales ticket based on either the sale amount or the gross profit
  • Monitor the productivity of sales reps in units and dollars sold per hour
  • Review on-hand quantities, estimated costs, and total retail value for each item, as well as the percentage-to-total ratios for these values
  • Easily view quantities to reorder based on current inventory levels, commitments, backorders, in-transit merchandise, open PO’s, desired stocking levels, vendor multiples, and/or vendor minimum order requirements
  • The Merchandise Analysis feature lets you see the current state and the past performance of your inventory, giving you the data to determine when to take advantage of opportunistic buys and which items to mark down
  • Built-in gift cards
  • Ability to offer a full layaway program
  • Credit Card EMV Chip Capability for security or Mag-Stripe for fast authorizations during the holiday season
  • Integrated customer loyalty programs and customer relationship management